COVID-19 Message

CCPHC PUBLIC HEALTH EMERGENCY ORDER – The public health emergency order has been extended until 11:59 p.m. Sunday, May 3, 2020. Update: The Stay-at-Home Emergency Orders for Clay County will now expire on Sunday, May 3 at 11:59 p.m. ( There are many reasons for this change, including consistently low rates of new COVID-19 cases, increased accessibility to testing, and aligning with the state’s plan to also lift their stay-at-home order on May 3. Learn more about how this decision was made by reading the FAQs here:

COVID-19 TESTING: CCPHC is now testing residents with OR without symptoms. However, please keep in mind that there do are limited quantities of tests and the process is still by appointment only. If you would like to request an appointment, please visit the website:


In the interest of not issuing messages that contradict community health experts the City will rely upon the Clay County Public Health Department to Plan and Prepare.  We are monitoring for any changes in the number of cases and the actions of the cities in the KC Metro area and are aware of the changes taking place.

Currently there are 13,147 diagnosed cases in Missouri; 772 deaths

There are a total of 449 confirmed cases in Clay County:
280 Kansas City residents
169 Non-Kansas City residents
6 deaths

May 27
TRANSPORTATION – All bus routes SUSPENDED from March 17 thru June 15, 2020. We will transport to Doctors office only. You must call in to schedule a ride, 816-630-0754, ext. 225 This decision will be on a day-by-day event. We appreciate your cooperation during this difficult time.

May 5
Flushing Guidance for Re-Opening Buildings

As we move forward this week, read over guidance on improving water quality in vacant buildings in your drinking water system.

The Environmental Science, Policy & Research Institute (ESPRI) has developed this brief guidance material to help those who are responsible for maintaining building water systems. As buildings have been shut down or used less frequently, building water quality degradation becomes a silent but serious issue. This document is meant as a starting point to bring awareness of the issue of water quality degradation in building plumbing when it is not used, or water use is significantly reduced. Each building is different, and flushing will need to be tailored accordingly.

Additionally, EPA has released guidance on flushing:

The U.S. Environmental Protection Agency (EPA) has developed flushing guidelines that public water systems, building owners, building managers and businesses may find useful for minimizing water stagnation from extended building closures. Flushing of stagnant plumbing is important to ensure a building’s water quality remains safe to drink or use for domestic or commercial purposes. For more information, including a checklist, visit website.

April 28
Update – CITY YARD WASTE DROP OFF SITE – The City is trying to keep basic services open as much as possible while reducing the cost of providing those services. Starting May 2, 2020, the Cities Yard Waste Drop off site will have a change in days and hours of operation due to projections of revenue shortfalls in the coming months.  The site will only be open on Saturdays from 9:00 am to 3:00 pm  starting May 2nd.  It will still have one supervisor at the site  but residents will need to offload all material themselves while maintaining social distancing.  Names will not be recorded on the roster.  Bulky item drop off will still be closed for now due to the exchange of money.  Landfills are still open and residents can dispose of those items at Courtney Ridge in Sugar Creek, Mo.  The drop off recycle facility will remain open at this time also unless deeper cuts need to be made in the future. If you have any questions, please call Public Works at 630-0755.

The Hall of Waters building lobby is open for payment of bills. You may also drop your payment in the drop box, mail it in, or pay online. Thank you for your understanding and cooperation during this difficult time.

  • No public gatherings of 10 or more people in attendance (both indoor and outdoor). Exceptions include governmental and judicial functions, healthcare facilities, daycare facilities, grocery stores, pharmacies, private business operations, religious and faith-based activities, weddings and funerals. Gatherings/organizations that choose to continue shall follow recommendations from the CDC on preventing the spread of disease.
  • That all restaurants, dining facilities, bars, taverns, clubs, and movie theatres in the County are hereby ordered closed to the public, except that any such establishment may continue to provide curbside, drive-through and delivery food and beverage services. In all areas, establishments must follow the guidance provided by the Centers or Disease Control and Prevention for social distancing and infection control measures.

3/16/20 – The City of Excelsior Springs’ Emergency Response Plan provides pre-planning for events that require special attention for the protection of our citizens.

Our Main Objective is to reduce the spread of disease and misinformation in the community, additionally our focus will be –

  • to reduce the spread of disease among staff.
  • protect people at higher risk for complications,
  • maintain business operations and
  • minimize impact on our customer and business partners.

March 17
COMMUNITY CENTER – BUILDING CLOSED INDEFINITELY. Staff reports to deep clean, members will have memberships automatically suspended for the affected time, we will not collect membership fees.

March 16
COMMUNITY DEVELOPMENT DEPARTMENT – Our office is CLOSED TO THE PUBLIC, therefore to discuss your case with the Code Enforcement Officer, please call our office at 816-630-0756. He will get your message and return your call between 8-9 a.m., 11 a.m. to 12 p.m., and 3:30 to 4:00 p.m. . Click here for more information for Builders and Contractors.

March 16 – April 15
GOLF COURSE & GRILLEBUILDING CLOSED, COURSE OPEN. Groups are limited to less than 10. Restaurant open 10 am – 4 pm, carry-out only, no cash. Events organized by department are cancelled or postponed. For Golf Course Policies and Procedures, click here.

March 16
HALL OF WATERSBUILDING IS CLOSED. Use phone or email to contact staff. You may drop your payment in the drop box, mail it in, or pay online.

March 15
HOSPITALSUSPENDED use of community meeting rooms by public to limit exposure to patients from visitors.

March 16-31
HOSPITAL – SUSPENDED volunteer and auxiliary shifts, all community events, including Grief Share and Optimist meetings.

March 16-April 1

March 16 – April 11
HOSPITAL – SUSPENDED Educational/Training classes.

March 16
MUNICIPAL COURT – 3/24/20 Court Date has been cancelled and all cases from the 3/24 docket have been continued to 5/5/2020. The Municipal Court windows will be closed to the public March 23-27. All in-person court proceedings suspended until 4/24/20; trials suspended until 5/29 by order of the Clay County Circuit Court. Missouri Supreme Court suspended 3/17 to 4/3 statewide.

March 16-29
PARKS & RECREATION – CLOSURE of all youth and adult Sport Practices and Games, Esports programs, Park Shelter Rentals, Senior Center daily meals, activities, and Fitness classes. DOG PARK CLOSED. Social distancing is impossible if dogs start to quarrel.

March 16
POLICE STATION – BUILDING IS OPEN, ACCESS LIMITED TO LOBBY. Use phone or email to contact staff.

March 16
UTILITY PAYMENTS – Residents and Customers are encouraged to make online services including payment of City utilities and court fines. Please make regular payments as you are able. Utility accounts will not be shut off and disconnections will be postponed for late pay.

March 17
RESIDENTIAL TRASH COLLECTION – Republic Services has established plans for business continuity during the Pandemic. Click here for details.

March 17
CODE ENFORCEMENT – It is important that we are available to our property owners and customers. In an effort to continue being accessible, we are asking that you contact our office via phone in lieu of walking into the office to discuss your case with our Code Enforcement Officer. He will be returning calls between 8-9 a.m.; 11 a.m.-12-p.m. and 3:30-4 p.m. daily. You may always call our office at 816-630-0756 and leave a message to request a return call.

March 17
RENTAL INSPECTIONS – The health and safety of our inspectors and the public is a top concern. In the interest of public safety, we have suspended all rental inspections, however landlords are still required to call our office and notify staff of a tenant change. We will schedule an inspection at some point in the future.

March 17
VOLUNTEER APPRECIATION DINNER – In regards to the COVID-19 pandemic and the invitations that were sent to volunteers, the City would like to protect the health and safety of our community and will postpone the Volunteer Appreciation Dinner that was scheduled for April 23, 2020. We are reviewing the situation and working to re-schedule the event. A new invitation will be sent by the method you first received it and an update will be posted to our website. Please follow CDC hygiene practices and do your part to stay safe and healthy!

March 18
HOUSING AUTHORITY – OFFICE IS CLOSED. The health and safety of our residents and employees is our top priority. We have been closely monitoring developments associated with the spread of the coronavirus (COVID-19) and are following the guidance of public health authorities to ensure our community’s health, while continuing to provide essential services. Staff will continue to be available during regular business hours by phone, 816-630-7361.

March 18
MUNICIPAL ELECTION – The Clay County Election Board and Ray County Election Board has notified that the April 7, 2020 election has been postponed until June 2, 2020 by Executive Order of the Missouri Governor.

SCHOOLS – Governor ordered Schools CLOSED until end of order, which will expire April 6.

HHS – to address Childcare concerns, assist childcare providers and families. During time schools are closed: can exceed capacity by 1/3; preschool and school age children short time care licensing available, extended hours of care, subsidy program benefits for 90 days; extensions for expiring drivers licenses and tags effective immediately; food programs SNAP.

DOR – Mirror Federal Guidelines of IRS, deadline for tax returns extended to July 15, 2020; estimated tax payments, extentions for expirations of drivers licenses and auto renewals, inspections and titles, for 60 days.

Clay County Public Health Center (CCPHC) strongly recommends the following:

  • No visits to nursing homes, retirement homes or long-term care facilities.
  • Self-quarantine at home for 14 days if you:
    • Test positive for COVID-19 and/or are exhibiting common symptoms of COVID-19 (cough, fever, shortness of breath).
    • Share a household with someone that has tested positive for COVID-19.
    • If you have returned from traveling to a state or country with widespread community transmission within the last 14 days as identified by the current CDC guidelines.
    • Visited Eagle, Summit, Pitkin and Gunnison counties in Colorado within the past week.
    • Traveled on a cruise ship or internationally.
    • Have previously been told by Public Health to quarantine because of international travel or cruise ship travel.
    • Received notification from public health officials (state or local) that you are a close contact of a laboratory-confirmed case of COVID-19. You should quarantine at home for 14 days since your last contact with the case. (A close contact is defined as someone who has been closer than 6 feet for more than 10 minutes while the patient is symptomatic.)

These recommendations should continue for the next 15 days. CCPHC will reevaluate its recommendations based on the conditions at the time.

From CCPHC Director of Public Health Gary E. Zaborac: “We recognize the hardships on our communities that these measures represent. However, extraordinary measures are required in these extraordinary times. We must continue to work together as community to protect those who are most vulnerable. Thank you for your help.”

The Clay County Public Health Center is working closely with its partners across the community and region to monitor this rapidly evolving situation. The public can stay informed by signing up for digital updates or submitting questions to public health experts in the county by visiting