Privacy Policy

City of Excelsior Springs, Missouri Privacy Policy

Effective Date: May 31, 2023

This Privacy Policy describes how the City of Excelsior Springs, Missouri (the “City”) collects, uses, and discloses information about you when you access or use our official website, mobile applications, and other online services (collectively, our “Services”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.

By accessing or using our Services, you agree to this Privacy Policy.

1. **Information Collection**

We collect several types of information from and about users of our Services, including:

• Personal Information: Information that you provide by filling in forms on our Services. This includes your name, address, email address, telephone number, or any other identifier by which you may be contacted online or offline.

• Non-Personal Information: As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Services and record it in log files. This log data may include the Internet Protocol (IP) address, browser type and settings, the date and time of the Services usage, information about browser configuration and plugins, language preferences, and cookie data.

2. **Use of Information**

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Services and its contents to you.

• To provide you with information, products, or services that you request from us.

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Services or any products or services we offer or provide through it.

• In any other way we may describe when you provide the information.

3. **Disclosure of Your Information**

We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

• To contractors, service providers, and other third parties we use to support our business.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• Pursuant to an open records request.

4. **Data Security**

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please note that electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

If you are paying a bill online, such as a water bill, you will be redirected to a secure website for taking payments, Click2Gov. We do not collect payment information on our website server.

5. **Changes to Our Privacy Policy**

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

6. **Contact Information**

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
City of Excelsior Springs
City Hall
201 E. Broadway
Excelsior Springs, MO 64024

The effective date of this Privacy Policy is set forth at the top of this webpage. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy.